Grievance Officer and Complaints
Version 2026-10-05 · IAEX NETWORK (proprietor: Abhishek Tiwari)
Grievance Officer
Name: Abhishek Tiwari
Email: connect@iaexnetwork.com
Phone: [PHONE - NOT CONFIGURED]
Address: Plot No. 26, First Floor, Back Left Side, Block A-1, Mohan Garden, Uttam Nagar, New Delhi 110059, India
How to complain
1. Write to connect@iaexnetwork.com with your account email and the transfer reference. 2. If you are not satisfied within the time we state in our acknowledgement, escalate to the Grievance Officer above. We acknowledge complaints within [48 hours] and aim to resolve them within [30 days] [COUNSEL TO CONFIRM THE PERIODS REQUIRED IN EACH JURISDICTION].
Data protection requests
Requests to access, correct or erase personal data, or to withdraw consent, go to connect@iaexnetwork.com. If we do not resolve your concern you may approach the Data Protection Board of India or your local supervisory authority.
Payments
Because licensed partners execute payments, we may involve them in resolving a payment complaint. You may also have rights against the partner directly; their contact details are in the terms you accepted for them.